Effective Date: 1st August 2024

At Yacht Gear Hire

("YachtGear.pro", "we", "our", or "us"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit and use our website yachtgearhire.pro (the "Site") and our rental services.
By accessing or using our Site and services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our Site or services.

1. Information We Collect: We collect various types of information for different purposes to provide and improve our services to you.

Personal Information: (Identifiable Information): This includes information that can be used to identify you directly or indirectly.

We may collect:
Contact Information: Name, email address, phone number, billing address, shipping address.

Account Information: Username, password, and preferences when you create an account.
Payment Information: Details required for processing payments (e.g., credit card number, expiration date, security code). Please note, we do not store full credit card details on our servers; this is handled securely by our third-party payment processors.

Rental Information: Details about your rental orders, equipment rented, rental dates, and delivery/pickup preferences.
Communication Data: Information you provide when you communicate with us via email, phone, live chat, or contact forms.

b. Non-Personal Information (Non-Identifiable Information): This includes information that cannot be used to identify you.

We may collect:

Usage Data: Information about how you access and use the Site, such as your IP address, browser type, operating system, pages visited, time spent on pages, referral sources, and clickstream data.

Device Data: Information about the device you use to access our Site, such as device type, unique device identifiers, and mobile network information.

Location Data: General location data inferred from your IP address.

2. How We Collect Information
We collect information through various methods:

Directly from You: When you create an account, place a rental order, subscribe to our newsletter, fill out a contact form, or communicate with us.

Automatically: As you navigate through the Site, we may use technologies like cookies, web beacons, and other tracking technologies to collect Usage Data and Device Data.

From Third Parties: We may receive information about you from third-party service providers (e.g., payment processors, analytics providers, advertising partners) to help us operate our business and deliver our services.

3. How We Use Your Information
We use the collected information for various purposes:

To Provide and Manage Rental Services: Process your orders, manage bookings, facilitate delivery and pickup, and provide customer support related to your rentals.

To Personalize Your Experience: To tailor content and offers based on your interests and past rentals.

To Improve Our Site and Services: To analyze usage patterns, troubleshoot problems, and conduct research to enhance functionality and user experience.

For Communication: To send you transactional emails (order confirmations, rental updates), respond to your inquiries, and send marketing communications (if you have opted in).

For Security and Fraud Prevention: To protect against unauthorized access, use, or disclosure of personal information and to detect and prevent fraudulent activities.

For Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.

4. How We Disclose Your Information

We may share your information with third parties in the following situations:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, website hosting, analytics providers, and marketing agencies. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

With Your Consent: We may share your information with third parties when you give us explicit consent to do so.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts.

Cookies: Small data files stored on your device that help us remember your preferences, track your navigation, and authenticate your sessions.
Web Beacons (Pixel Tags): Tiny graphics with a unique identifier, used to track online movements of web users or to access cookies.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Site may then be inaccessible or not function properly.

6. Data Security: We have implemented reasonable physical, technical, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Your Data Protection Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Access: The right to request access to the personal information we hold about you.
Rectification: The right to request that we correct any inaccurate or incomplete personal information.

Erasure (Right to be Forgotten): The right to request that we delete your personal information, under certain conditions.

Restriction of Processing: The right to request that we restrict the processing of your personal information, under certain conditions.

Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.

Objection: The right to object to our processing of your personal information, under certain conditions.

Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.

8. Third-Party Websites
Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us
If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please contact us:

By Email: [email protected]
By Mail: Yachtgear.pro 6 Rue Leotardi Nice 06300 france